Customer Care Executive

Way2Fame
Experience : 0 to 2 Years
Location : Gurgaon
Per Month: Rs. 10,000 - Rs. 13,000
Posted on 11 Feb 20
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Job DescriptionLast Date 11 Mar 20

The responsibilities would primarily include the Outbound, Inbound Online Chat processes

    • Outbound process : Upsell cross-sell various Management, IT Finance related courses
    • Inbound process: Attend to the Sales Services calls received on the Customer Care numbers
    • Online Chat Process: Be available to address any query coming through online Chat mode
    • Responsible for converting Telephonic Enquiries into admissions
    • Responsible for achieving business targets through effective counseling, as per timelines
    • Regularly follow up for lead generations through Tele-calling
    • Counselling Career guidance on the company offerings seminars, workshops, and in-house events
    Job Type : Full Time
    Interview Type : Face to Face Interview
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