we are Hiring a Customer Service Representative to Manage Customer Queries and Complaints. You Will also Be Asked to Process Orders, Modifications, and Escalate Complaints Across a Number of Communication Channels. to Do Well in this Role You Need to Be Able to Remain Calm When Customers are Frustrated.
customer Service Representative Responsibilities:
• maintaining a Positive, Empathetic and Professional Attitude Toward Customers At all Times.
• responding Promptly to Customer Inquiries.
• communicating with Customers Through Various Channels.
• acknowledging and Resolving Customer Complaints.