Call Centre Agent Roles & Responsibilities: (Semi Voice Process – Email/Chat) Provide chat, email support to resolve user queries with proactive troubleshooting Follow pre-defined templates and ability to write free text emails/chats Ability and willingness to quickly complete large volumes of work with high quality and accuracy Work and communicate with cross-functional teams to ensure user queries are resolved in short turnaround time Should be able to work in a fast paced and busy environment Should possess robust writing skills in both email and chat with proper grammar and punctuation
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.