Customer Care Executive

Gemological Institute of America
Experience : 1 to 3 Years
Education : BA
Location : Mumbai
Per Month: Rs. 15,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic)
Posted on 16 Nov 19
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Job DescriptionLast Date 16 Dec 19
  • Influence production and shipping schedules when there are delays/issues
  • Resolve routine problems (e.g. delays ,mistakes) by troubleshooting, determining root cause and identifying the most appropriate response (coordinates with others to expedite solutions as needed)
  • Coordinate with other departments to resolve issues to ensure client satisfaction
  • Handle intake window as needed
Job Type : Full Time
Interview Type : Face to Face Interview
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