duties and responsibilities
Maintain and capture correct customer details in database.
Understand customer’s needs & requirements to achieve customer satisfaction.
Handle customer inquiries received via web, phone, email or any other source.
Provide accurate, valid & complete information by using the right methods/tools.
Skills and Competencies
Excellent verbal and communication skills.
Strong listening & presentation skills.
Ability to multitask and manage time effectively.
Qualifications & Experience
Desire Graduate in any stream.
1-2 years of experience in the related field is required