Customer Care Executive

PrintStop India Pvt Ltd
Experience : 1 to 3 Years
Education : BA
Location : Mumbai
Per Month: Rs. 20,000 - Rs. 30,000
Job Role : BPO / Customer care (Domestic)
Posted on 16 Nov 19
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Job DescriptionLast Date 16 Dec 19

1) Hand holding the client in placing the orders on the online portal
2) Tracking Customer sales and doing activities of touching base regularly to ensure repeat business.
3) Population of MIS, reporting and creating monthly invoices for Pro Customers & sending the same through courier.
3) Following up with the clients for new orders & payments on a weekly basis.
4) Following up with internal team for issues(if any) in the order & finding a quick solution for the same.
5) Following up with customers on a fortnightly basis for feedback on product quality & services.
6) Assisting Sales Team to help them get more insight knowledge regarding new process & production timelines if they have any queries regarding the same.

Job Type : Full Time
Interview Type : Face to Face Interview
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