Customer Care Executive

a2techconsultants
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 14,000 - Rs. 19,000
Job Role : BPO / Customer care (Domestic)
Posted on 16 Nov 19
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Job DescriptionLast Date 16 Dec 19
  • Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved
  • Acting as a direct contact between the company and its existing and potential markets/Clients
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Work successfully in a team environment as well as independently
  • Ability to concentrate follow customers issues without distraction to resolution
Job Type : Full Time
Interview Type : Face to Face Interview
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