Customer Care Executive

PG proficiencies Pvt Ltd 
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 8,000 - Rs. 15,000
Posted on 23 Nov 19
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Job DescriptionLast Date 23 Dec 19

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Type : Full Time
Interview Type : Face to Face Interview
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