Customer Care Executive

Hrdevi Talent Acquisition
Experience : 1 to 2 Years
Education : BBA/BBM, BCA
Location : Mumbai
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Manage large amounts of incoming calls

Generate sales leads

Job Type : Full Time
Interview Type : Face to Face Interview
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