Designation: Customer Care Executive/Senior Customer Care Executives
Responsibilities:-
· Manage large amounts of outbound calls in a timely manner
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Meet personal/team qualitative and quantitative targets
Requirements and Skills:-
· Previous experience in a customer support role
· Strong phone and verbal communication skills along with active listening
· Familiarity with CRM systems and practices
· Should have good convincing skills, be energetic and presentable
Process:-
· Australia Energy
· UK Telecom
· UK Survey
· Us – Ed Tech
Shift Timing: Australia Energy 5:00 am to 2:00 pm and at Daylight Savings timings will be 5:30 am to 2:30 pm (Pick UP Provided)
UK Timings: 2:00 pm to 11:00 pm (Drop Provided)
US Timings: 9 pm to 6 pm (Drop Provided)
Working Days: Monday to Friday
Salary: 12k to 17k in hand (Depending upon the experience)
Experience:Fresher(with excellent communication skills) to 3 years
Benefits:-
· PF & ESIC Facilities
· Lucrative Incentive Structure
· On time salary
· Pick & Drop facilities are Available
Cogenthub Pvt. Ltd
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.