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G&R management consultancy Pvt Ltd jobs - Customer Care - International Voice Process

Customer Care - International Voice Process

G&R management consultancy Pvt Ltd

location

experience

0.5 Years

salary

20,000 - 30,000 Per Month

qualification

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Posted: 1 Year ago

Views: 2

Applications: 1

Openings: 1

Job Description

CUSTOMER CARE - INTERNATIONAL VOICE PROCESS
PROCESS ; VODAFONE UK
SALARY ; UP TO 4.5L
LOCATION ; Pune
Skills Required .exp ;
Min 6 month qualification should be 12th
• Candidate should excellent in communication written & verbal
• Voice Versant 60 required
• Rotational Shift for both, male & female
• 5 days working. 2 rotational off.

Responsibilities:

If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.

If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.

If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

Job Particulars

Role BPO / Customer care

EducationAny Graduate

Who can applyExperienced (0.5 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id982297

Job Category Tech Support

Locality Address Viman Nagar

StateMaharashtra

Country India

About Company

Leading with bpo sector

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