SOLID SOLUTIONS jobs - CUSTOMER CARE

CUSTOMER CARE

SOLID SOLUTIONS
experience Fresher
salary 18,500 - 22,500 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 9
Openings: 1

Job Description

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id478453
Job Category Tech Support
Locality Address Aurobindo Marg , Bhikaji Cama Place , Chanakyapuri , Chittaranjan Park , Daryaganj
StateDelhi, Haryana, Uttar Pradesh
Country India

About Company

SOLID SOLUTIONS
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