A2tech jobs - Customer care

Responsibilities and Duties

• Learn details about our product and service offerings
• Reach out to existing and potential customers to present our product and service offering

• Maintain updated knowledge of all company products and services in order to provide adequate education to customers

• Communicate with customers to understand their requirements and need

• Address any questions or issues customers may have and provide information to resolve any issues

• Foster and maintain relationships with customers to improve our retention rate
• Provide information and instructions about relevant products and services

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Required Experience and Qualifications
Need candidates with excellent communication skills having rich experience in Customer Service / Sales / Customer Handling experience.

• Proven experience as telesales representative or other sales/customer service role preferred

• Relevant work experience in sales, marketing, promotions or telemarketing is preferable.

1. Shift Timings : 10 Am - 7 PM
2. Working Days : 5
3. Fixed Off / Rotational Off - Fixed
4. Cab Facility : No cab facility.
5. Package : Upto 20k in hand for Experienced. 13 k fresher.

Experience:

• Cold Calling: 1 year (Preferred)
• work: 1 year (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Job Type: Full-time

Salary: ₹12,000.00 to ₹22,000.00 /month