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Customer Care officer

Black And White Business Solutions Pvt Ltd
Freshers
15,000 - 30,000 Per Month
Job is expired
Posted on 19 Apr 19
Job DescriptionLast Date 18 Jun 19

Hi 
Greetings from Black and White Business Solutions
Job Summary

  • Customer Support - International Voice /Non-Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.

  • Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting

  • Sal - Fresher : 15K + inc

  • Experience : 30000 + inc

Responsibilities and Duties

  • The primary responsibility is to attend inbound calls for customer support from the existing customers

  • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company

  • Create reports on the work done and submit it to the team lead/manager

  • Required Experience, Skills and Qualifications

  • Any Graduate/Undergraduate

  • Freshers can apply 

  • Grads or Undergrads with minimum 6 months of bpo Experience

  • Good communication in English

Benefits

  • Extensive training would be provided for the candidates on the process

  • Good career path to becoming a team lead/Manager and mentoring for the same would be provided

  • Cabs provided

  • Performance incentives

Contact HR Jayashree@

Email ID:

Walk-in to the below-mentioned address.

Venue: Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop 

Job Type

Interview Type

Face to Face Interview

Company Description

Black and White Business Solutions Pvt Ltd

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the training and staffing industry
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