Alstech Informatics Pvt Ltd jobs - Customer Care officer
Customer Care Officer
Fresher
20,000 - 45,000 Per Month
Posted:
11 Months ago
Views:
Applications:
Openings:
1
Job Description
- Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
- Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
- Maintain documentation of customer inquiries and responses for future reference.
- Direct or route customer calls to appropriate personnel for assistance.
- Handle dissatisfied customers in a polite and professional fashion.
- Track and follow-up all customer requests in a timely manner.
- Maintain broad knowledge of all company products, services and promotions.
- Identify and implement new process plan to improve customer support service.
- Manage large volume of customer calls in friendly and courteous manner.
- Provide outstanding and exceptional customer service.
- Greet and address customers in a friendly and respectful way.
Job Particulars
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1685505
Job Category
MBA , Diploma , BSc/BCA/BBM , Tech Support , Work from Home
Locality Address
Guindy
State
Tamil Nadu
Country
India
About Company
Alstech Informatics Pvt Ltd
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