Radiant E Serve Private limited jobs - Customer Care officer

Customer Care Officer

Radiant E Serve Private limited
experience Fresher
salary Salary not disclosed
Posted: 1 Year ago
Views: 1
Applications: 2
Openings: 25

Job Description

We are hiring freshers for  one of the leading Smart Phone and TV brands in Chennai Bangalore and Hyderabad.

Job Profile : 
To understand and manage the walking in customers and provide service support. 
Follow service protocol in achieving customer satisfaction.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id806611
Locality Address HSR , Jayanagar , Marathahalli , Anna Nagar, Velachery
StateTelangana, Karnataka, Tamil Nadu
Country India

About Company

Radiant E Serve Private limited
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