Customer Care Officer

Agarwal packers and movers limited
Experience : 0 to 1 Years
Education : BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 07 Jan 20
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Job DescriptionLast Date 07 Mar 20

Job description

-Responsible for inbound and outbound calling

-Candidatewill be responsible for pitching services and send the quotation.
-Assists customer with their issues through phone calls, chats and mails
-Understands the query and resolve them within the defined TAT
-Contributes to team effort by accomplishing related results as needed
-Processes customer requests in a timely and accurate manner
-Responsible to follow up with customers to ensure their needs and expectations are satisfied

 

 

Key Skills:-

·         Should have average communication skill and quick learner.

·         Both male and female candidates can apply

·         Should have Convincing Power.

·        Good in computer

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Agarwal Packers and Movers Ltd., one of the largest Logistics companies in India, evolved from a small scale business of Agarwal Household Carrier established in 1987 and functioned particularly for the shifting of household goods. Incepted by vision and hard efforts of Shri Ramesh Agarwal and Shri Rajender Agarwal, the company moved ahead towards the path of growth. This evolution takes place on the solid grounds of expansion in terms of proficient and customer-satisfactory services. We have followed the principles of growth ever since our inception.

Our determination and hard work has made us today the foremost and unparalleled service provider in the Packing and Moving industry. Although we had a small start, we never failed to undergo expansion in our all domains. We now, not only provide the best-in-class services for household shifting but also provide superlative services in corporate and international shifting divisions, moreover we are the solution provider of logistics industry. Our strong will has today made our group, Agarwal Movers Group, a proud Rs. 650 Crores business conglomerate which has a diversified interest in Aviation Logistics, Packing and Moving (nationally as well as internationally),Transportation, 3PL, Warehousing, Home Storage, Supply Chain, ODC Transportation, Cube-on-line Freight station and other related activities. We possess a fleet of more than 1000 vehicles, 5000 cubes, 15 lac square feet of ultra-secure warehouses, a wide international presence and an establishment of 103 self-owned offices in various cities serving 1264 destinations within India. Our growth has been remarkable and rapid. Within three decades of inception followed by extensive growth, APML has emerged as the India’s largest mover of household goods, also recognized by Limca book of Records.

As a part of our expansion, we have never lacked behind to update ourselves technologically and provide proficient services to our customers. We are characterized by growth and innovation. Agarwal Movers Group has provided some of the most advanced services to our customers. Our aim has always been to provide systematic shifting of goods which is reliable and free of any hassles. We have therefore incorporated the use of packing materials of high standards and advanced techniques in overall procedure of shifting.

We have effectively adapted ourselves in the era of globalization where there is continuous demand of people to shift from one country to another along with their goods. Thus, through our international shifting, we are providing services over in 182 countries.

We are the pioneer of many products in Logistics Industry:

a. 1st Close Body Truck – launched in 1995 and supplied to Samsung.

b. 1st Portable Home – launched in 2001

c. 1st Cube – launched in 2014 – Now, it is revolution

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