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Home>Jobs>India >Mumbai >Customer Care Officer

Customer Care Officer

Vakratunda Manpower Consultancy

Experience : 0 to 3 Years

Education : B.Com

Location : Mumbai

Per Month: Rs. 10,000 - Rs. 12,000

Job Role : BPO / Customer care (Voice)

Posted on 01 Dec 19

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Job DescriptionLast Date 01 Jan 20

Roles and Responsibilities:

Answer calls professionally to provide information about products and services, take/

cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries,

complaints, and comments, as well as actions taken. Process orders, forms and

applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments

for further investigation.

Job Type : Full Time

Interview Type : Face to Face Interview

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