Customer Care Officer

Vakratunda Manpower Consultancy
Experience : 0 to 3 Years
Education : B.Com
Location : Mumbai
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20
Roles and Responsibilities:

Answer calls professionally to provide information about products and services, take/

cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries,

complaints, and comments, as well as actions taken. Process orders, forms and

applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments

for further investigation.

Job Type : Full Time
Interview Type : Face to Face Interview
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