Customer Care Professional

American Express
Experience : 0 to 3 Years
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 11 Feb 20
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Job DescriptionLast Date 11 Mar 20
  • Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.

  •  Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.

  •  Adherence To Quality And Compliance Guidelines

  •  Communicates Effectively, Oral As Well As Written Ability to recognise tone and mood of customer through written communication.

  •  Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication

  • Ability To Address 2-3 Conversations Simultaneously

Job Type : Full Time
Interview Type : Face to Face Interview
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