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Customer Care

GANDHI AUTOMATION
Experience : 2 to 3 Years
Education : BA
Location : Mumbai
Per Month: Rs. 8,000 - Rs. 9,000
Job Role : BPO / Customer care (Domestic)
Posted on 23 Jan 20
Job is expired
Job DescriptionLast Date 23 Feb 20
  • Receiving & understanding Customer's complaint
  • Coordinating with Operations team for attending timely complaint and rectification.
  • Coordinating with the client for spares & Annual Maintenance Contract and collection thereof.
  • MIS report submission to management
  • Root cause analysis in case of repeated complaints.
Job Type : Full Time
Interview Type : Face to Face Interview
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