Ascendum kps jobs - Customer Care Representative

Customer Care Representative

Ascendum kps
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

Responsibilities:
1. Answering calls from customers professionally and responding to customer inquiries and complaints. 
2. Handling and resolving customer complaints regarding product service problems. 
3. Documenting all calls with regard to the customer’s query accurately in the software 
4. Identifying, and escalating priority issues and reporting to the supervisors. 
5. Research required information using available resources/software. 
6. Provide quality customer support on every call 
7. Following call scripts to ensure quality support for customer satisfaction 
8. Adhering to all company policies and procedures

Requirements:
1. Must be at least SSC  Passed
2. Salary – upto 15 K Flat
3. Looking for immediate joiner
4. WFO only from Ahmedabad
5. Fresher or experienced both considerable but looking for immediate joiner 
6. Shift time – 08 Am to 08 PM (Any 9 hour shift) (Rotational Shift and rotational week off )
7. No holiday leave but if they are working on festival day they will be paid extra.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1463250
Job Category Tech Support
Locality Address Memnagar
StateGujarat
Country India

About Company

Ascendum kps
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