Customer Care Representative

Advatix APAC Logistics Pvt Ltd
Experience : Freshers
Location : Gurgaon
Posted on 22 Jan 20
Apply now
Job DescriptionLast Date 21 Mar 20

Responsibilities:

· Maintaining a positive, empathetic and professional attitude towards customer at all times.

· Responding promptly to customer inquiries

· Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

· Keeping record of customer interaction, transactions, comments and complaints.

· Communicating and coordinating with colleagues as necessary

· Manage large amounts of incoming calls

· Providing feedback on the efficiency of the customer service process

· Identify and assess customers' needs to achieve satisfaction

· Go the extra mile to engage customers

Requirements:

· Experience of working in US process

· Experience working with customer service

· Ability to stay calm when customers are stressed or upset

· Comfortable using computers

· Strong phone contact handling skills and active listening

· Familiar with CRM systems and practices

· Excellent communication and presentation skills

· Ability to multi-task, prioritize and manage time effectively

Job Type : Full Time
Interview Type : Written-test, Face to Face Interview
Company Description
Advatix APAC Logistics Pvt. Ltd. Is a 100% subsidiary of Advatix Inc., USA. 
Advatix is a team of the world's top supply chain and logistics experts with a laser focus on helping our clients transform their operating models and become the leader in their markets. 
Advatix provides business consulting services to eCommerce and retail companies to improve their Supply Chain and Logistics operations, using data analytics and technology. 
Apply now
Similar Jobs
IT Sales Executive
RKA INFOTECH
Experience : 0.5 to 1 Year
Education : MBA/PGDM, Any Graduate
Location : Delhi
Last Date : 17 Apr 20
Quick Apply
Experience : Freshers
Location : Bangalore
Last Date : 11 Apr 20
Quick Apply
Telesales/Tellecalling
KAMBI WEB SOLUTIONS PVT. LTD
Experience : Freshers
Education : B.Com, BA, M.Com, MA, BBA/BBM...
Last Date : 26 Mar 20
Quick Apply
Telecaller
AERIES SOLUTIONS
Experience : Freshers
Education : 12th Pass (HSE)
Location : Navi Mumbai
Last Date : 08 Apr 20
Quick Apply
Inside Sales Manager
SAPALOGY PVT. LTD.
Experience : Freshers
Location : Nagpur
Last Date : 21 Feb 20
Quick Apply
Customer Care Executive
CONNEQT BUSINESS SOLUTIONS
Experience : 0 to 3 Years
Education : Any Graduate
Location : Bangalore
Last Date : 06 Mar 20
Quick Apply
Experience : Freshers
Location : Noida
Last Date : 09 Mar 20
Quick Apply
Front Office Executive
FULCRUM GLOBAL INFO SERVICES LLP
Experience : 0.5 to 1.5 Years
Education : B.Com, BA, BBA/BBM, BCA, BHM...
Location : Bangalore
Last Date : 18 Apr 20
Quick Apply
Experience : Freshers
Education : 12th Pass (HSE)
Location : Raipur
Last Date : 05 Mar 20
Quick Apply
Technical support Executive
STACKENTITY TECHNOLOGIES
Experience : 0 to 2 Years
Location : Trichy
Last Date : 10 Apr 20
Quick Apply
Telecaller
DEBUNK MEDIA PVT. LTD
Experience : Freshers
Education : Diploma, B.Com, BA, BCA, BSc...
Location : Jaipur
Last Date : 21 Mar 20
Quick Apply
Tele Caller
XEAM VENTURES
Experience : 0.5 to 2 Years
Education : Any Graduate
Location : Chennai
Last Date : 29 Mar 20
Quick Apply
Telecaller
BRAND BUCKET STORE
Experience : Freshers
Education : BA
Location : Kolkata
Last Date : 24 Mar 20
Quick Apply
Experience : 0 to 4 Years
Location : Gurgaon
Last Date : 07 Mar 20
Quick Apply
Sales Intern
INCRED FINANCIAL SERVICES
Experience : Freshers
Education : B.Com, BA, BBA/BBM, BCA, BHM...
Location : Mumbai
Last Date : 11 Apr 20
Quick Apply
Clients Executive
A - MAN E- SHOP
Experience : Freshers
Education : 12th Pass (HSE)
Location : Delhi
Last Date : 24 Mar 20
Quick Apply
Online Sales Executive
TALENT EDUCATION COMPANY
Experience : Freshers
Location : Bangalore, Pune
Last Date : 13 Mar 20
Quick Apply
Tele Caller
ITCS TECHNOLOGIES
Experience : 0 to 0.5 Years
Education : Diploma
Location : Chennai
Last Date : 11 Apr 20
Quick Apply
    
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.