Customer Care Representative

Satish Recruitment Agency
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 10,000 - Rs. 15,000
Job Role : BPO / Customer care (Voice)
Posted on 02 Dec 19
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Job DescriptionLast Date 02 Jan 20

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Job Type : Full Time
Interview Type : Face to Face Interview
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