Customer Care Representative Jobs - Gurgaon - FedEx Express - 0 to 4.0 years of experience - 09 October 2019

Customer Care Representative

FedEx Express
experience 0 to 4 Years
salary 16,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 13
Applications: 1
Openings: 1

Job Description

Responds to all types of Customer calls/communications (self-service, product and services, invoicing, customs regulatory etc) using competency and available tools to provide optimum services, information and advice. Additionally, performs less complex traces and routine problem resolution
Contributes to assigned learning events, and uses appropriate methods to acquire a good understanding of changes and developments within the FedEx business (regulatory changes, systems, processes, products, value added services etc),together with developments with the Customers
Uses appropriate methods and tools to organise assigned types of transactions and new work requests. Includes receiving work via multiple channels, prioritising each transaction and maintaining required progress to consistently meet Customer expectations/FedEx standards
Performs realistic assessments of progress and escalates potential issues to minimise the incidence of escalated calls


Job Particulars

EducationB.Com, BE/B.Tech, BSc
Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id206424
StateHaryana
Country India

About Company

FedEx Express recruiting Customer Care Representative Experienced(0 to 4 Years) candidates candidates nearby Gurgaon,.FedEx Express vacancies for Customer Care Representative is recruited through Written-test, Face to Face Interview etc.
FedEx Express Company recruits a lot of Experienced(0 to 4 Years) candidates candidates every year based on the skills. The candidates with B.Com, BE/B.Tech, BSc are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Gurgaon, can apply for Customer Care Representative position in FedEx Express. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the FedEx Express recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of FedEx Express and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of FedEx Express and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in FedEx Express and near your city and get a secured career.
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