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Customer Care Representative

American Express
Experience : 0 to 3 Years
Education : BA, BBA/BBM, BSc, BCA
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 11 Feb 20
Job is expired
Job DescriptionLast Date 11 Mar 20
  •  Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.

  • Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.

  • Adherence To Quality And Compliance Guidelines

  • Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written communication.

  • Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication

  • Ability To Address 2-3 Conversations Simultaneously

Job Type : Full Time
Interview Type : Face to Face Interview
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