E and Q jobs - Customer Care Service/Senior Associate - Voice process/Chat process

Customer Care Service/Senior Associate - Voice Process/Chat Process

E and Q

Bangalore

Fresher

2,00,000 - 4,50,000 Per Year

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

Day Shift/Rotational Shifts/US Shift/Australian Shift

9 hours per day including 1 hour of break.

12th, Diploma or Graduate

18 to 40 Yrs

Only Work From Office

One round interview

Same Day Offer letter

We are hiring for International & Domestic voice, non-voice, and Email & Chat processes.

Designation: Customer Care Service/Senior Associate - Voice process/Chat process

Job Description:

Interact with customers to provide information in response to inquiries, concerns, and requests about products and services,
Follow standard processes and procedures.
Redirect problems to appropriate resources.

Mandatory skill sets to have:

Excellent Verbal Communication skills.
Sound logical reasoning & analytical skills, excellent customer service skills, and ability to interact with customers via call or chat.
Should be able to answer servicing questions.
Typing skills.
Good Personality and discipline.

Benefits:

Transport: Free transportation with door-to-door pickup and drop facility round the clock.

Interested Candidates can share their resumes with us or call us