Customer Care Support

Pilotfish
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 12,000 - Rs. 15,000
Job Role : BPO / Customer care (Voice)
Posted on 02 Dec 19
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Job DescriptionLast Date 02 Jan 20

Inputs to be provided to meet the operational goals.

Handling customer queries and solving them effectively.

Ability to maintain an upbeat and positive attitude at all times.

Recording the feedback of customer service representative.

Collate daily and weekly reports.

Demonstrated ability to work well in a team environment.

Identify the gaps through root cause analysis.

Prepare reports and analysis as necessary to determine areas of improvement & opportunity

Job Type : Full Time
Interview Type : Face to Face Interview
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