Hitachi ABB Power Grids jobs - Customer Connect Specialist

Customer Connect Specialist

Hitachi ABB Power Grids
experience 1 to 3 Years
salary Salary not disclosed
Posted: 2 Months ago
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Job Description

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help keep your lights on, the factories running, our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Innovation.

The Hitachi ABB Power Grids Operations Center (INOPC) is a competence center with around 900 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub. The India Operations Centre is a key aspect of the Power Grids business Power Up transformation program. The INOPC team at Chennai supports Hitachi ABB Power Grid’s units in more than 25 countries across a wide portfolio of all the four business units in Power Grid business. To date, the team has executed engineering and commissioning for projects in more than 60 countries.

Your Responsibilities
  • Be the first point of contact and gateway to more advanced services, we are looking for an multi lingual Customer Connect Agent which will provide first line support to our customers and the global Hitachi ABB Power Grids network.
  • Responding to incoming inquiries via telephone, e-mails, web- and other possible channels efficiently with confidence and professionalism.
  • Be a customer advocate for timely response to issues and for problem resolution and escalation.
  • Report all activities taken toward resolving customer issues.
  • Able to multitask and maintain an organized work environment.
  • Where required, support customers during run time activities and provide online trouble shooting support and resolution.
  • Participation in ensuring 24/7 availability.
  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
  • Bachelors degree in Science/Diploma in engineering is preferred.
  • 1-3 Years experience in a customer support role.
  • Language skill in speaking and writing Korean or Japanese language most preferred.
  • Excellent communication skills, Interpersonal skills and ability to converse with customers in polite and effective manner though telephone or e-mail is a mandatory skill set.
  • Intrinsic attitude to drive innovation and improvement.
  • Ability to speak other languages (Arabic/Thai /Chinese or Hindi and other regional Indian languages is an added advantage.


Job Particulars

Job TypeInternship / Projects
Hiring Process Face to Face Interview

About Company

Hitachi ABB Power Grids

More About Us

Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid. Important, please include in your CV the following passage: “I hereby agree for my personal data, included in my job application, to be processed in line with the needs of recruitment, in accordance with the Law on Personal Data Protection of 29th August 1997 (Law Gazette from 2002, No.101, heading 926, as amended).”
Business Function Technology



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Hitachi ABB Power Grids recruiting Customer Connect Specialist Experienced(1 to 3 Years) candidates candidates nearby Chennai,.Hitachi ABB Power Grids vacancies for Customer Connect Specialist is recruited through Written-test, Face to Face Interview etc.
Hitachi ABB Power Grids Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Chennai, can apply for Customer Connect Specialist position in Hitachi ABB Power Grids. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Hitachi ABB Power Grids recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Hitachi ABB Power Grids and Find the latest jobs near you and near your home. So, that you don’t need to relocate. The is a leading employment portal that researches the official site of Hitachi ABB Power Grids and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Hitachi ABB Power Grids and near your city and get a secured career.