Radical Minds Technologies
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 10,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic)
Posted on 19 Nov 19
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Job DescriptionLast Date 19 Dec 19

Responsible for providing chat support for customers on pre-orders and post order service.
Performs work in accordance with standardized policies and procedures.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires a strong analytical ability to resolve complex issues in addition to effective written skills
such as quality, productivity, first contact resolution, and attendance
Follows up with the clients for any special requirements.
Maintenance of customer complaints.
Customer feedback & surveys.
Highlight customer issues to the concern authorities.

Job Type : Full Time
Interview Type : Face to Face Interview
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