Customer Delight Officer

Instinct Innovations
Experience : 0 to 1.5 Years
Education : BSc, MCA, MBA/PGDM, BE/B.Tech, MSc...
Location : Mumbai, Navi Mumbai
Per Month: Rs. 15,000 - Rs. 18,000
Posted on 11 Oct 19
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Job DescriptionLast Date 10 Dec 19
Selected candidate's day-to-day responsibilities include:

1. Taking feedback on the product and assisting the customers to use the advanced features of the product
2. Taking regular updates on feature usage and improving customer satisfaction
3. Explaining the new features launched and coordinating with the technical support team on issue resolution

Skills needed:

1. Good communication skills
2. Basic knowledge of web applications
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We at Instinct believe that technology can significantly help ease the burden patients and pharma professionals face. Our products help in integrating the unorganized and scattered elements of the pharma ecosystem and make processes more streamlined. We realize the importance of providing the right content to a user at the right time especially in the cases where the users are looking for life-saving or rare drugs. For retailers, it helps grow their business and manage their inventory by seamless integration with distribution channels.
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