Leading firm jobs - Customer Engagement

Customer Engagement

Leading firm
experience Fresher
salary Salary not disclosed
qualification
Read More...
Job is expired
Posted: 1 Year ago
Applications:
Openings: 2

Job Description

Key Responsibilities:


1. Foster strong client relationships by engaging in meaningful conversations and providing personalized support
2. Actively listen to customer needs and offer appropriate solutions, ensuring customer satisfaction and retention
3. Assist in managing social media platforms, actively responding to comments and messages in a timely manner
4. Collaborate with cross-functional teams to ensure prompt resolution of customer concerns and provide relevant feedback
5. Conduct surveys and collect customer feedback to identify areas for improvement and implement necessary changes
6. Assist in organizing and executing customer events, aiming to enhance brand loyalty and increase customer engagement
7. Maintain accurate and up-to-date customer records, ensuring smooth communication and seamless service delivery
 

Skill(s) required

  • Digital Marketing
  • Effective Communication
  • Email Marketing
  • Event Management
  • Facebook Marketing
  • Instagram Marketing
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2.  have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

     

    Perks

  • Certificate
  • Letter of recommendation
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  •  

    Number of openings

    2

     


    Job Particulars

    Role  BPO / Customer care
    Education B.Com, BA, BBA/BBM, BCA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1491558
    State West Bengal
    Country India

    About Company

     Leading firm
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