DREAM LINER PVT.LTD jobs - CUSTOMER EXECUTIVE

Airline Customer Service Agent:

• As an airline customer service agent (also known as airline ticket agent),you would be responsible for helping customers book flights with the airline that employs you. 
  
• This would involve informing them of available flights, seating, dates, times, prices and any other special considerations.
  
• You would play an instrumental role in disseminating information, assisting customers, and providing a human face to your airline.
  
• General Job Duties of This Profession
  
• Your duties and responsibilities as an airline customer service agent may vary from one airline to another, although in general, you would be responsible for:
  
• Providing information over the phone, electronically or in person regarding routes, schedules and fares
  
• Processing passenger flight reservations and issuing tickets
  
• Guiding passengers towards security gates
  
• Preparing boarding passes, checking and tagging baggage, and announcing flights 
  
• Keeping accurate customer records
  
• Helping customers cancel and re-book their flights
  
• Communicating with flight crew on the ground and using ground to air radio.