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Liberty Insurance Pte Ltd jobs - Customer experience Officer

Customer Experience Officer

Liberty Insurance Pte Ltd
location
Mumbai
experience 0 to3 Years
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 5 Years ago
Applications:
Openings: 1

Job Description

  • Designation : Customer experience Officer
  • CTC Max : 3 LPA
  • NP: ASAP
  • Industry : General insurance sector
  • Company Location: Thane
    • Eligibility/Job Requirements
    • Graduate / postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
    • Candidate should possess excellent oral and written communication skills.
    • Candidate with good customer service skills & captive contact centre experience would be preferred.
    • Candidate should be willing to work in rotating shifts and Weekends.
    • Candidate should be able to conversate in English, Hindi and Marathi

    • Responsibilities
    • Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
    • Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
    • Responsible for delivering the relevant KPI™s designed for the assigned job role.
    • Responsible for customer engagement and satisfaction survey.

    Job Particulars

    Role  BPO / Customer care
    Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
    Who can apply Freshers and Experienced (0 to3 Years )
    Hiring Process Face to Face Interview
    Employment Type Full Time
    Job Id 456560
    Job Category Diploma , Tech Support
    State Maharashtra
    Country India

    About Company

    Liberty Insurance Pte Ltd
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