Liberty Insurance Pte Ltd jobs - Customer experience Officer

Customer Experience Officer

Liberty Insurance Pte Ltd
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

  • Designation : Customer experience Officer
  • CTC Max : 3 LPA
  • NP: ASAP
  • Industry : General insurance sector
  • Company Location: Thane
    Eligibility/Job Requirements
    • Graduate / postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
    • Candidate should possess excellent oral and written communication skills.
    • Candidate with good customer service skills & captive contact centre experience would be preferred.
    • Candidate should be willing to work in rotating shifts and Weekends.
    • Candidate should be able to conversate in English, Hindi and Marathi

  • Responsibilities
    • Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
    • Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
    • Responsible for delivering the relevant KPI™s designed for the assigned job role.
    • Responsible for customer engagement and satisfaction survey.

  • Job Particulars

    Who can applyFreshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id497714
    StateMaharashtra
    Country India

    About Company

    Liberty Insurance Pte Ltd
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