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Liberty Whiteware Ltd. jobs - Customer Experience Officer

Customer Experience Officer

Liberty Whiteware Ltd.
location
Pune
experience 4 Years
salary Salary not disclosed
qualification
Any Graduate, Other Post Graduate
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Posted: 3 Years ago
Views: 1
Applications: 1
Openings: 1

Job Description

  • Designation: Customer Experience Officer
  • CTC Max : 3 LPA
  • NP: ASAP
  • Industry: General insurance sector
  • Company Location: Thane
Eligibility/Job Requirements
  • Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
  • Candidate should possess excellent oral and written communication skills.
  • Candidate with good customer service skills & captive contact centre experience would be preferred.
  • Candidate should be willing to work in rotating shifts and Weekends.
  • Candidate should be able to conversate in English, Hindi and Marathi
Responsibilities
  • Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
  • Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
  • Responsible for delivering the relevant KPI’s designed for the assigned job role.
  • Responsible for customer engagement and satisfaction survey.

Job Particulars

Role BPO / Customer care
EducationAny Graduate, Other Post Graduate
Who can applyExperienced (4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id448127
Job Category Tech Support
StateMaharashtra
Country India

About Company

Liberty Whiteware Ltd.
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