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Customer Experience Officer

Liberty Whiteware Ltd.
Experience : 4 Years
Location : Pune
Posted on 06 Oct 20
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Job DescriptionLast Date 05 Dec 20
  • Designation: Customer Experience Officer
  • CTC Max : 3 LPA
  • NP: ASAP
  • Industry: General insurance sector
  • Company Location: Thane
Eligibility/Job Requirements
  • Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must
  • Candidate should possess excellent oral and written communication skills
  • Candidate with good customer service skills & captive contact centre experience would be preferred
  • Candidate should be willing to work in rotating shifts and Weekends
  • Candidate should be able to conversate in English, Hindi and Marathi
Responsibilities
  • Responsible for interacting with PAN India customers/prospects of Liberty General Insurance
  • Responsible for out calling PAN India customers/prospects of Liberty General Insurance
  • Responsible for delivering the relevant KPI’s designed for the assigned job role
  • Responsible for customer engagement and satisfaction survey
  • Customer Experience Officer
  • Experience : 4
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Liberty Whiteware Ltd.
Apply now
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