Liberty Whiteware Ltd. jobs - Customer Experience Officer

Customer Experience Officer

Liberty Whiteware Ltd.

Pune

4 Year

Salary not disclosed

Eligibility/Job Requirements

Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must.
Candidate should possess excellent oral and written communication skills.
Candidate with good customer service skills & captive contact centre experience would be preferred.
Candidate should be willing to work in rotating shifts and Weekends.
Candidate should be able to conversate in English, Hindi and Marathi

Responsibilities

Responsible for interacting with PAN India customers/prospects of Liberty General Insurance.
Responsible for out calling PAN India customers/prospects of Liberty General Insurance.
Responsible for delivering the relevant KPI’s designed for the assigned job role.
Responsible for customer engagement and satisfaction survey.

Role

Education Any Graduate, Other Post Graduate

Who can apply Experienced (4 Year)

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 448127

Job Category Tech Support

State Maharashtra

Country India

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