We (the Customer Interaction Specialist team) are looking for an individual who has a passion for making customers successful.
A Day in the Life
You will join a team of highly skilled engineers who are responsible for delivering Cloudera's support services. Our Customer Interaction Specialists are trained to be active listeners and demonstrate empathy when customers encounter product issues. In our fun and collaborative environment, Customer Interaction Specialists develop strong business, interpersonal and technical skills to deliver high-quality service to our valued customers.
When you arrive for your first day, weâll want you to have:
A strong ability to understand the feelings of our customers as we empathize with them on the issue at hand.
A strong desire to increase your product and technology skillset; increase- your confidence supporting our products so you can help our customers succeed
In this position, you will
In this position, you should have,
You might also have