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Customer Management Executive

Bookmyforex
Experience : 1 to 4 Years
Education : BA, BBA/BBM, BCA, B.Com
Location : Gurgaon
Per Month: Rs. 10,000 - Rs. 12,000
Posted on 01 Dec 19
Job is expired
Job DescriptionLast Date 01 Jan 20

Customer Management Executive

Taking care of Customer Escalations and Customer Queries

Responsibilities and Duties

Team Management, Task allocation & Process Improvement

To handle customer escalation such as timely Payment by the customer, card load, mode of payment & on-time delivery

To manage order tracking escalation and maintaining escalation sheet

To minimize cancellation

Achieving month end target

Dealing with channel partner

Customer retention & satisfaction

Co-ordinate with different departments

Required Experience, Skills and Qualifications

- Good English Communication skills

  • Customer Management Executive
  • Experience : 1 to 4
  • Per Month : Rs. 10,000 - Rs. 12,000
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
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