Confluent jobs - Customer Operations Engineer

Customer Operations Engineer

Confluent
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 2 Months ago
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Job Description

Dubbed an 'open-source unicorn' by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital and Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, and Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

Customer Operations Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you’ll interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you’ll build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.

We are headquartered in Mountain View, CA and we are searching for an individual to work in our Bangalore office.

A typical week at Confluent in this role may involve...
  • Working with customers to resolve a wide range of issues with their Confluent deployments
  • Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
  • Communicating with our core engineering team to provide real-time product feedback from the field
  • Improving product documentation and authoring knowledge base articles
  • Creating and reviewing product demos and internal tooling
  • Working closely with the team behind Apache Kafka!

Required Skills And Experience
  • Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
  • Experience in diagnosing, reproducing, and resolving customer issues
  • Desire to make customers successful through direct interaction

Two Out Of These Three

  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  • Operational knowledge of Java applications (jstack,jmap, etc.)
  • Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)

    We Are Looking For People Who Are

    Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events.
    • Smart, humble and empathetic
    • Hard working
    • Inquisitive and not afraid to ask all the questions, no matter how basic
    • Strive for excellence in their work, their team, and their company


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    Job Particulars

    Job TypeApprenticeship
    Hiring Process Face to Face Interview

    About Company

    Confluent


    Come As You Are

    At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

    Click here to review our California Candidate Privacy Notice , which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.


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    Confluent recruiting Customer Operations Engineer Experienced(Fresher) candidates candidates nearby Bangalore,.Confluent vacancies for Customer Operations Engineer is recruited through Written-test, Face to Face Interview etc.
    Confluent Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Diploma, B.Com, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, PG Diploma, 12th Pass (HSE) are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Customer Operations Engineer position in Confluent. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Confluent recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Confluent and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Confluent and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Confluent and near your city and get a secured career.