Customer Outreach Executive

Toppr
Experience : 0 to 3 Years
Education : BA
Location : Bangalore
Per Month: Rs. 10,000 - Rs. 18,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Responsibilities:

  • Understand Toppr's journey, mission, values, future outlook, and footprint across India.
  • Spend time with our product and sales experts to get up-to-speed on Toppr's product, marketing, and sales strategies. Have mock sessions with experienced team members to gain first-hand experience of the customer outreach process.
  • Explain to students how Toppr's personalised learning app addresses their needs.
  • Fix at least 20 counseling sessions/day with students and their parents at their homes.
  • Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.



Requirements:

  • A graduate degree from a reputed institute.
  • Candidates with telecalling experience are preferred.
  • Freshers can also apply.
  • Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally.
  • Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Job Type : Full Time
Interview Type : Face to Face Interview
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