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Customer Relation Executive

Talent corner hr services
Experience : Freshers
Education : BA, BSc, B.Com
Per Month: Rs. 15,000 - Rs. 22,000
Posted on 23 Aug 19
Job is expired
Job DescriptionLast Date 31 Aug 19

Key Responsibilities

  • Attending clients enquiries and providing the required information/process to the clients in a professional way and in an effective way to get the orders and thereby the satisfaction of clients.
  • Updating the client on the status of the order and sharing relevant reports in a set frequent manner.
  • Should be updated with the recent process changes in the operational level and alert the clients for the upcoming cases.
  • Handling escalations to a certain level and to escalate to the respective person, when the order is not moving in the right direction.
  • Sensitization of the client requirements and accordingly prioritize the activities.
  • Coordinate with internal stakeholders and clients for a smooth client relationship.

Skill

  • Excellent communication skills both written and verbal.
  • Ability to speak fluent English with a neutral accent and no MTI.
  • Proficiency in using Internet and MS office tools.
  • Should be good at updations and follow-up.
  • Should have logical thinking.
  • Ability to handle the pressure.
  • Should be a team player.
  • Should be able to interact with clients in a professional and in a diplomatic manner.
  • Education - Full-time Non-Technical Graduate is preferred (No technical graduate is required)
Job Type : Full Time
Interview Type : Written-test, Face to Face Interview, Telephonic Interview
Company Description
Talent Corner will be an Organization, having operations in 10 Countries, with 100 Offices & a Team of 1000People ,Successfully Executing 10000 Recruitment Assignments every Year.
Job is expired
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