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Greytip Software Pvt. Ltd. jobs - Customer Relations Executive

Customer Relations Executive

Greytip Software Pvt. Ltd.
location
Bangalore
experience 1 Year
salary Salary not disclosed
qualification
Any Graduate
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Posted: 4 Years ago
Views: 4
Applications: 0
Openings: 1

Job Description

Position Title : Customer Relations Executive

Location: Bangalore

Employment Status: Regular Full-time

Experience : 1+ years in a similar phone support role

Reports to : Team Leader - Support

Salary : Commensurate with Skills

Skills and Qualifications :  

  • Graduate with a minimum of 1 year experience in a phone based customer interaction role, preferably inbound
  • Excellent verbal and written communication skills
  • Conversational skills in Kannada will be preferred
  • Good telephone etiquettes and manners
  • Ability to handle different types of customers and their mood
  • Ability to handle escalations with ease and pacify customers and ensure their issue is resolved in the least possible time
  • Excellent customer centricity with an attitude to get the customers queries resolved by liaising with other team members or departments
  • Willing to go the extra mile and stretch during peak times
  • Willing to work on Saturdays and Indian holidays

Job Particulars

Role Others
EducationAny Graduate
Who can applyExperienced (1 Year)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id167830
Job Category Others
StateKarnataka
Country India

About Company

Greytip Software is India’s largest provider of HR & Payroll software solutions. With a customer base of over 8000+ we touch the lives of 900,000+ employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
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