As the public face of the company, the Customer Relations Officer will be responsible for pitching our product to prospective students/parents, understanding their pain points, devise solutions for them and convert them into happy and satisfied customers, which requires a combination of empathy and tact. Once converted, you would be acting as a relationship manager for them, making sure that they have a good experience on the platform. We have users from all over the world, and you would be working with people from different cultures. The associate will have to develop a deep understanding of the sales process excelling at converting leads and building relationships. The ideal candidate will be a quick learner with strong negotiating skills, and the ability to showcase our offerings in a compelling way.
Responsibilities
Skills and Qualifications
Job Location : Cochin, Kerala
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