Responsibilities:
Building and maintaining profitable relationships with key customers.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Knowing your competition and strategizing accordingly.
Promotes and sells various liability products offered by the bank, aiming to attract low cost
deposits from diverse customer segments, and sources current and savings accounts
Prospects for new customers through existing leads, referrals, cold calling etc. and
maximizing lead generation
Ensures timely follow through and healthy closure rate of leads
Skills:
Excellent interpersonal and communication skills.
Superior product knowledge.
Maintain a positive attitude focused on customer satisfaction.