Guardianlink.io jobs - Customer Relationship Executive

Customer Relationship Executive

Guardianlink.io
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

What are you expected to do in this role?


We are looking for a customer engagement specialist and the purpose of the role is to liaison and bridging the gap between customer and our core team to comprehend and analyze customer requirements/ challenges and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.


What to expect from the role


  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time

limits and follow up to ensure the solution

  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage the customer


Expected Skill


  • Good communication and presentation skills
  • 0-1yr experience in relevant stream
  • Any graduate(Preferably Computer Science / IT background)
  • Good Analytical skills
  • Ability to use Microsoft Office
  • Flexible to work in rotational shifts




Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id788959
Job Category Diploma
Locality Address Nandanam
StateTamil Nadu
Country India

About Company

GuardianLink is an NFT Ecosystem platform that allows creators to launch their branded NFT Launchpad platform within a matter of a few minutes.Our custom templates and smart contract management allow the participants to publish, mint, preview, and manage the NFTs entirely on their own choice. 



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