CREDITAS SOLUTIONS jobs - Customer Relationship Executive

Customer Relationship Executive

CREDITAS SOLUTIONS
location
Gurgaon(Gurgaon-Others)
experience Fresher
salary 17,000 - 21,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

A Credit Counselor is the one who understands the customers’ problem and makes the customer understand about his Credit Report. Provides the customer with the proper solutions depending upon his financial status and willingness, he also acts as a one point of contact to help the customer with end to end resolution regarding credit wellbeing, Also, he guides the customer with regards to how he can maintain his credit worthiness in future. 


Job Responsibilities:

  •  Calling & Counseling the customer and take informed decision with regards to their financial wellbeing. 
  •  Generating & analyzing customer Credit Report and coaching customer on the same. 
  •  Provide email support to clarify customer queries, follow up and reminder calls related to their accounts / portfolio and reminder calls to customers. 
  • Coaching and delivering great customer experience during each interaction. 
  • Record details of enquiries, comment and action taken.
  • Full time calling profile with daily 3 hours of Talk time. 

Requirement:

 

  • Effective & empathetic communication majorly in English & Hindi, with excellent convincing skills.
  • Active listening 
  • Basic Microsoft Skills (Excel + Word + PowerPoint) 
  • Graduate / Masters / PGDM in commerce discipline Key Information 

 
Working Window:10:00 AM to 07:00 PM / 8 hours working excluding one-hour break. 

6 Days working (Second Saturday and Sundays fixed off)


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Founded in 2015, Creditas is an innovative FinTech company headquartered in Gurgaon that leverages Machine Learning and other advanced technologies to present Financial Institutions with an enhanced way to reach and interact with their customers. Driven with a vision to radically transform the Banking sector, Creditas Solutions has been helping its associates expedite and optimize Customer Acquisition, Cross-Sell, Delinquency Detection, Financial Literacy, and finally, Debt Recovery. The business has seen phenomenal growth over past 6 years now partnering with all the leading Banks in the country. The business has grown profitably to over 200 strong employees. 
We are now India’s best credit counselling company. 
As Creditas looks at the next stage of its business growth, we are looking for a candidate with relentless curiosity and a passion for creating innovative analysis to identify business opportunities.


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CREDITAS SOLUTIONS recruiting Customer Relationship Executive candidates nearby Gurgaon,.CREDITAS SOLUTIONS vacancies for Customer Relationship Executive is recruited through Written-test, Face to Face Interview etc.
CREDITAS SOLUTIONS Company recruits a lot of candidates every year based on the skills . The candidates with B.Com, B.Pharm, BA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc are selected to full fill the vacancies in Sales / Marketing job field. The candidates nearby Gurgaon, can apply for Customer Relationship Executive position in CREDITAS SOLUTIONS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the CREDITAS SOLUTIONS recruitment, candidates are mostly chosen for the department of Sales / Marketing . To learn more about the current jobs and other details, it is better to go through official site of CREDITAS SOLUTIONS and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of CREDITAS SOLUTIONS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in CREDITAS SOLUTIONS and near your city and get a secured career.