Epoch Elder Care jobs - Customer Relationship Executive

Customer Relationship Executive

Epoch Elder Care
location
Gurgaon(DLF Phase 1)
experience 0 to 1 Year
salary 25,000 - 30,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

Key Responsibility Areas:
1.Customer Relations Executive   Managing inbound calls in a timely manner. These could be calls from potential clients, or per- sons calling Epoch for any other reason. 
2. Keep records of all conversations in our database in a comprehensible way.
3. Frequently attend educational seminars to improve knowledge and performance level
4. Assist the Customer Relations Manager to build and promote strong, long-lasting customer relationships and understanding of their needs.
5. Assist the Customer Relationship Manager to ensure achieve the targets, aligning with company sales policies and strategies.
6. Ensure that the details of the calls are forwarded in a timely manner to the relevant persons within the organization
7. Assist the team in on boarding the new resident successfully.
8. Ensure all customer issues are acknowledged within 24 hours and resolved timely.
9. Responsible for maintaining a referral database.
10. Coordinate with the marketing team on lead generation and targets.
11. Assist in providing information to marketing on current customer needs and industry trends.
Skills:
● Writing Skills: Should have good writing skills and can formulate drafts for clients.
● Communication and people skills: Ability to communicate in a clear succinct manner internallywithin the organization, and externally with clients, as required
● Computer skills: Ability to create and maintain sales records and reports. Comfortable with Word, Xcel, PowerPoint.
Qualifications: Graduation degree in any stream 
Experience: 0-1 years of Experience
Compensation: Monthly CTC up to 30000/-
● Working days: 6 working days with 1 day off, which will be during the week.  
● Shifts (subject to change):Shift hours will be between 2pm-10pm 
● Mandatory Language Fluency: English and Hindi

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview, Written-test, Telephonic Interview

About Company

At Epoch, we provide high-quality, person-centered care that enables seniors to live meaningful lives.  We cater to each individual’s preferences and respect their choices throughout the continuum of care.
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Epoch Elder Care recruiting Customer Relationship Executive Experienced(Fresher) candidates candidates nearby Gurgaon,.Epoch Elder Care vacancies for Customer Relationship Executive is recruited through Written-test, Face to Face Interview etc.
Epoch Elder Care Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW are selected to full fill the vacancies in Sales / Marketing job field. The candidates nearby Gurgaon, can apply for Customer Relationship Executive position in Epoch Elder Care. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Epoch Elder Care recruitment, candidates are mostly chosen for the department of Sales / Marketing . To learn more about the current jobs and other details, it is better to go through official site of Epoch Elder Care and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Epoch Elder Care and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Epoch Elder Care and near your city and get a secured career.