Ideal Career Zone jobs - Customer Relationship Executive

About hiring company: Agro Private Limited is a pioneering brand that has been bringing the joy of guilt-free sweetness to people's lives. With a commitment to sustainable growth, they have successfully launched several product categories, including jams and jellies, drink syrups, sauces, sweeteners, and candies.

The e-commerce platform has been the driving force behind our brand's growth, allowing us to reach out to consumers truly seeking our unique offerings. They are looking for someone to interact with the consumers who are already loyal to our brand while, converting more consumers by providing excellent customer service.

Job description for the post of Customer Relationship Executive (CRE)

Role and Responsibilities of CRE.

·         To answer all customer calls and solve their problems in the best way possible.

·         Book orders that come through repeat sales

·         Call new customers that show interest in our products

·         Booking of orders on ship rocket or other such portals we use

·         Utilize database to bring in more orders.

·         To track delivery of parcels and in-case of any problems to get in touch with the courier company.

What are the company looking for ?

·         Someone who is well versed in English, Hindi.

·         Must have an inclination towards selling and resolving customer issues.

·         Basic computer knowledge – excel, word, Google.

·         Need to have basic discipline of coming on time and not take leaves frequently.

·         Confidence in speaking with people for all regions of the country.

·         Willingness to speak over the phone and messages

·        Salary?

·         13K (+Commission) (negotiable)

• Job type: Full–time

·        Work timings ?

·         10am to 6pm

·        Location?

·         Kalikapur Kolkata 

·         Supplemental Pay: Yearly bonus

·         Qualification: HS (or) Degree for this job.

Interested candidates can apply or contact us