Align Info Solutions Pvt Ltd jobs - Customer Relationship Executive

Customer Relationship Executive

Align Info Solutions Pvt Ltd
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

Customer Relationship Executive
KEY RESPONSIBILITY AREAS-
  • Responsible to manage both inbound and outbound phone calls to manage customer    experience.
  • Use the opportunity of customer touch point to generate new Sales leads
  • Prompting clients to upgrade their existing packages and to purchase add ons.
  • Act as point of contact for complaints and escalate issues further as appropriate
  • Study competition to innovate sales pitch to retain customers.
  • Rejuvenate attrite relationships and walk the extra mile to engage with customers.
  • Resolve any customer complaints promptly and professionally, commensurate to the policy laid down by the company
  • Meet personal/customer experience team sales target and call handling quotas.
  • Follow communication procedures, guidelines, and policies. 


Job Particulars

EducationB.Com, BBA/BBM, BCA, MCA
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeInternship / Projects
Job Id846573
Job Category Others
Locality Address Noida-Others
StateUttar Pradesh
Country India

About Company

AlignBooks is a SaaS-based Accounting-ERP solution targeted towards MSMEs across all business segments and across regions and territories in India & overseas with an aim to make them as inclusive to digitalization as possible. Having a rating of 4.6 on glass door.
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