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Customer Relationship Executive

JANA SMALL FINANCE BANK
Experience : 1 to 3 Years
Education : B.Com
Location : Ahmedabad
Per Month: Rs. 10,000 - Rs. 35,000
Job Role : Accountant (Clerk/Book keeping)
Posted on 06 Sep 19
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Job DescriptionLast Date 07 Oct 19

Roles and Responsibilities: 
· Handling walk in customers, providing service quality, Daily coordination with head offices, Complaint resolution within TAT, Daily CIBIL Logins on step by step complaints and queries of new customer / existing customers
· Cold calls , generating new customer leads, cross selling to existing customers, cross selling to group customer
· Complaint resolution within TAT, Daily CIBIL Logins on step by step complaints and queries of new customer / existing customers.
· Forming of DSRs from RM

Required Experience, Skills and Qualifications
Requirements: 
· Graduate
· Excellent communication skills
· Process knowledge is a must
· Adept in use of MS Office – Excel, Word and PowerPoint
· Should possess problem solving skills; Should be result oriented, process and compliance oriented

Job Type : Full Time
Interview Type : Face to Face Interview
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