Customer Relationship Executive

Experience : 0 to 1 Years
Education : BE/B.Tech
Location : Hyderabad
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20
Day-to-day Responsibilities Include:

1. Handle the Calls

2. Send Mails and Do the Followups

3. Generate the Leads.

Inputs to be provided to meet the operational goals.

Handling customer queries and solving them effectively.

Ability to maintain an upbeat and positive attitude at all times.

Recording the feedback of customer service representative.

Collate daily and weekly reports.

Demonstrated ability to work well in a team environment.

Identify the gaps through root cause analysis.

Prepare reports and analysis as necessary to determine areas of improvement & opportunity

Job Type : Full Time
Interview Type : Face to Face Interview
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